LED BY: Lou Downe, Director of Design for the UK Government
DESCRIPTION: The U.K. Government Digital Service (GDS) started 6 years ago is far from done. To keep our promise of government truly working better for users, we must transform everything involved in how government designs and delivers services - not just front-end interactions. From technology to operational delivery, from the way policy is created to the way different parts of government work (or don’t work) together.
In this breakout, learn from Lou Downe, Director of Design for the UK Government as they go into more detail about what’s needed to fundamentally change how government works, and the critical role that design and design standards play.
