Research and Design for CA Child Welfare: Wins and Challenges from the FieldLED BY: Jesse Taggert,
Director of Service Design and User Research, Child Welfare Digital ServicesAntoinette Houston,
Sr. Lead UX Engineering Consultant, Cambria Solutions Diana Persell,
User Experience Research and Design Consultant, Persell Design Group Daniel Scribner,
Product Manager, Case Commons Liz Lin,
Manager / Design Lead, Cambria Solutions
DESCRIPTION: Come hear from current and recent researchers/designers on California's CWDS project, who will discuss:
- User research and design with a dozen of dedicated stakeholders and SMEs
- Matrix managing CA first design team team in a modular contracting environment
- Design systems in a learning, legacy project
- Policy and research and product strategy-how that works
- Decentralized vs centralized design teams
