It's easy to reach for standards to improve the quality of our services.
Creating simple, clear instructions on what good looks like and how to get there sounds like a great idea, and it is. But standards only work if they're right and people follow them.
In this workshop we'll look at how to make standards work. We'll look at what it means to treat public servants like users and the full spectrum of things you need to do to support these users to build great public services.
Wednesday May 30, 2018 2:00pm - 5:00pm PDT
Room 203
