Design Research 101 LED BY: Elizabeth Goodman, Acting Director of Design at 18F. and Amber Reed, Chief Service Designer, Whole Person Care SF Department of Public Health Half day
Maybe this whole “design research” thing is new to you. Maybe you just want a refresher on the basics. Maybe you’ve done usability testing before, but aren’t sure how it works in government.
In all cases, this workshop is for you. It will cover the essentials of discovery research and usability testing within state and local government. We’ll start with basic principles and methods, then move quickly into hands-on practice. Our goal is have every participant leave this workshop feeling confident that they are ready for a crucial activity in public service.
