Delivery-Driven Policy: The Next Frontier LED BY: Kate Lydon, IDEO Half day
As digital increasingly becomes a core competency of government, civil servants who work in both policy and delivery are realizing that the real value of these new ways of working reaches far beyond better websites. As Cecilia Muñoz said, “iterative and user-centered isn’t just how we should be doing tech, it’s how we should be governing.” As digital delivery teams from one perspective and regulators and policymakers from another perspective start working together much earlier in the process, the nascent practices of a hybrid discipline are emerging. The civil servants who are pioneering this process and using real world feedback to drive an iterative process of, for instance, writing regulations, report that they are doing the best work of their careers. We call this delivery-driven policy.
Wednesday May 30, 2018 2:00pm - 5:00pm PDT
Room 210/211
