Product management as a recognized discipline and job title has been largely absent from government despite the rise of digital services as the most critical channel for interaction and transaction with the public. But whatever they’re called, the skills and practices of product managers are an absolutely critical element of government’s capacity to succeed in a digital world, and they are distinct in many ways from program or project management. Whether your team is in-house or contracted or somewhere in between, great product management skills and empowered product managers on your team will make all the difference in building digital services that work.
This workshop for civil servants introduces product management as a discipline, covers why it’s critical in a government context, and gives participants a path towards developing their product management skills. We will discuss what individual product managers are responsible for, and the organizational support they need in order to succeed, before diving into hands-on activities that will give everyone a taste of what it's like to own a product.
Wednesday May 30, 2018 10:00am - 1:00pm PDT
Room 208
