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Thursday, May 31 • 3:00pm - 4:00pm
Blameless Post-Mortems

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Blameless Post-Mortems

John Allspaw, Co-Founder, Adaptive Capacity Labs & Former CTO, Etsy 

DESCRIPTION: Incidents in such as outages represent valuable opportunities to understand how your systems actually behave (as opposed how you imagine they do). When performed well, post-incident debriefings (sometimes called "post-mortems") can shed critically-important light on many different aspects of these important events. This session will cover some techniques and necessary conditions to make the best use of time in a post-incident debriefing and analysis program.

WHO SHOULD ATTEND: Anyone (technical or not!) working in a software-reliant organization whose service depends on applications and systems working reliably. CTO/CIOs.

Thursday May 31, 2018 3:00pm - 4:00pm PDT
Room 208